FMC is aware and investigating Read MoreīBB Business Profiles may not be reproduced for sales or promotional purposes.īBB Business Profiles are provided solely to assist you in exercising your own best judgment. They haven’t resolved this and I’ve been hung up on and berated by two employees from this establishment. I was told Yvonne was busy and asked if I’d like to leave a message, I replied no, I’ll call back. I called on at 2:40pm to ask about my refund. Yvonne **** said I could come back on Tuesday, Februfor my check. I said he was a baby and as he walked away, I pointed in his direction and stated that the pacifier’s were over in the same direction he was walking. I asked why he would call me a jerk for being upset that they have failed to give me my refund. He looked at me with disdain on his face and said “ You don’t have to act like a jerk “. I pulled my letter from Ford Motor Company off the outside of my folder and told him I gave them what the letter asked for, what else am I supposed give you. He the asked if I gave them all the required documentation for my claim. He came back out and said it was in the computer but hadn’t been processed. She gave her paperwork to Aaron Younger, who said he would check on it. I was unhappy with the situation and Yvonne **** later stated it showed in my demeanor, although I never raised my voice, I was direct about my feelings that I was robbed. I provided my letter from Ford Motor Company and my invoice, for a second time. On FebruI went into the dealership’s service department to inquire about my refund. On August 8, 20222 I called Al Packer Ford about my refund.Chris ********** told me Tony McDowell was handling and that Tony was busy, but would follow up. I was told by Chris ********** that it should take about 2 weeks. I took my invoice and letter to Al Packer Ford, on for processing of my refund. Our dealership is a short drive for shoppers in the greater Baltimore, MD, area we're just minutes from the I-95/I-695 junction at 9801 Pulaski Highway, and we're here six days a week to serve you.In April 2022, I received a letter from Ford Motor Company about a potential refund for repairs or repairs for free, if I hadn’t already had the repair done. Our dealership is a short drive for shoppers in the greater Baltimore, MD, area we're just minutes from the I-95/I-695 junction at 9801 Pulaski Highway, and we're here six days a week to serve you. We are proud sponsors of the Maryland Special Olympics, helping persons from childhood to adulthood who have intellectual disabilities the chance to participate in athletic competition and experience all the benefits and joy that come as a result. That's why we believe in giving back to the community who have helped us get where we are today. When you buy from Al Packer's White Marsh Ford, your new vehicle could make you eligible for our Al Packer Customer Advantage Program, providing benefits for you that you won't find anywhere else - perks like our Bottom Line Windshield Pricing, free oil changes, free tire rotations, free car washes, free 27-point maintenance inspections, free battery tests, and more! We want to keep you as a lifelong customer, and we're willing to do whatever it takes to make that happen.Īt Al Packer's White Marsh Ford, we also realize that we would not have the success we've enjoyed without you, our customers. From the moment you step onto our lot, you become our number-one priority, no matter what the reason for your visit may be - a new ride, auto financing, routine service, mechanical repairs, or Ford parts. We proudly serve all the automotive needs of Baltimore area shoppers under one roof. Al Packer's White Marsh Ford in Baltimore, MD - serving Towson, Perry Hall, Parkville, Essex, Nottingham, and Rosedale - is a new Ford dealer with work trucks, used cars, auto loans, vehicle service and repairs, and genuine Ford and Motorcraft parts.
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